Work in progress
Voice Sign - A New Product from Onboarding Express

Close every call with a signed contract

Voice Sign captures legally binding verbal consent during a live phone call - no email, no portal, no follow-up. When your customer says yes, the deal is done.

ESIGN & UETA Compliant
SOC 2 Type II
Biometric Voiceprint
SOC 2 Type II
ESIGN & UETA Compliant
Biometric Voiceprint
256-bit Encryption
The Problem with Phone-Based Sales

Your customer said yes. Then the deal died in their inbox.

Call center agents close verbal commitments every day - and then watch them evaporate. The e-sign link goes out, and the customer never opens it. The deal stalls, the pipeline clogs, and agents spend more time chasing follow-ups than closing new business.

of e-sign links

Sent after a verbal agreement are never completed by the customer

average delay

Between verbal agreement and completed signature in phone-based workflows

of lost revenue

In call center sales traces back to post-call signature friction and abandonment

How It Works

From verbal yes to signed contract - in the same call

Get Started
01

Present the Disclosure

The agent reads the required terms and disclosures directly from a pre-approved script on their dashboard. No deviation, full compliance.

02

Capture Verbal Consent

The customer says YES. Voice Sign records their spoken authorization with a biometric voiceprint, timestamp, and full call context.

03

Encrypt & Store

Every recording is encrypted and stored in a SOC 2-compliant environment with tamper-proof metadata. Your audit trail is automatically complete.

04

Deal Closed. CRM Updated.

The signed record syncs to your CRM instantly. No follow-up required. No email chase. The call ends and the contract is done.

Key Benefits

Everything your call center needs to close faster

Voice Sign is built for high-volume, phone-first environments where timing is everything and every extra step costs you a deal.

Get Started

Close in the Moment

Approvals finalize during the call itself. No waiting, no follow-up email, no abandoned portals. The verbal yes becomes a legal signature instantly.

Works for Every Customer

If a customer can answer a phone, they can sign. No smartphone required, no email needed, no digital literacy barriers. Inclusive by design.

Stronger Than a Digital Scribble

Biometric voiceprint plus encrypted metadata creates evidence that's harder to dispute than a typed name or stylus signature in a portal.

Lift Conversion Rates

Removing the post-call signature step eliminates abandonment. Teams consistently see double-digit improvements in completed authorizations.

Industry Use Cases

Built for the industries that live on the phone

Wherever a customer can say yes on a call, Voice Sign can close the deal - compliantly, instantly, and without friction.

Telecom & Utilities

Activate new service, process plan upgrades, and authorize contract changes during the same inbound or outbound call - with zero post-call paperwork for the customer.

  • Same-call service activations
  • Plan changes & upgrades
  • Retention & win-back offers

Financial Services

Finalize loan authorizations, account changes, and enrollment decisions at the moment of verbal agreement - fully compliant with BSA, KYC, and ESIGN requirements.

  • Same-day loan authorizations
  • Account change & transfer approval
  • Credit & enrollment consent

Insurance

Capture policy changes, upsells, and enrollment authorizations mid-call, before the customer hangs up and reconsiders. Ideal for high-volume outbound teams.

  • Policy upsells & mid-term changes
  • New enrollment authorizations
  • Claims & coverage updates
Legal & Compliance

Legally binding. Fully auditable. Compliance-grade.

Voice Sign isn't a workaround - it's a fully recognized electronic signature method under U.S. federal and state law. The ESIGN Act explicitly defines an electronic signature as including "an electronic sound," which is exactly what Voice Sign captures.

ESIGN & UETA

Fully compliant with the federal Electronic Signatures in Global and National Commerce Act and all 49 state UETA adoptions.

SOC 2 Type II

Every voice file is stored in a SOC 2-certified environment with tamper-proof, non-rewritable records and role-based access controls.

Biometric Voiceprint

Each recording is paired with biometric voice characteristics that provide stronger identity verification than a typed name or drawn signature.

Complete Audit Trail

Every record includes the full audio, timestamps, agent ID, call context, and disclosed terms - instantly accessible for audits or disputes.

Voice Sign vs. E-Sign

The right signature method for every situation

Voice Sign and E-Sign Express work together. Use each one where it delivers the most value.

Voice Sign

Best for phone-first, real-time workflows
  • Customer is on a live call and ready to commit
  • Customer has limited tech access, no smartphone, or low digital literacy
  • Time-sensitive authorization (same-day enrollment, policy change)
  • High-volume outbound call center workflows

E-Sign Express

Best for document-heavy, asynchronous workflows
  • Multi-party agreements requiring review by multiple signers
  • Complex documents with attachments, disclosures, or page-by-page review
  • Legal agreements, vendor contracts, financial compliance packets
  • Asynchronous signing where parties sign at different times

Want both? The Complete Bundle includes Voice Sign, E-Sign Express, and Onboarding Express in one platform.

What Our Clients Say

Results from teams who made the switch

We used to send an e-sign link after every call. Half of them never came back. Voice Sign turned that into a same-call close, every time.

VP of Sales Operations
National Insurance Provider

Our senior customers couldn't navigate the e-sign portal. Voice Sign was a game changer - they just say yes and it's done. Complaints dropped immediately.

Director of Customer Experience
Regional Telecom Provider

Compliance was our main concern. The audit trail is actually better than our old e-sign process - timestamped audio is a lot harder to dispute than a typed name.

Chief Compliance Officer
Community Bank
Authorization completed without follow-up
Type II certified storage for every recording
Required by the customer to complete signing
Ready When You Are

Stop letting signed deals die in an inbox.

Tell us about your call center environment and we'll show you exactly how Voice Sign fits your workflow. No generic demos - tailored to your team and your industry.

ESIGN & UETA Compliant
SOC 2 Type II
Biometric Voiceprint
1 Business Day Response